Accounts Receivable Management

Improve your cash flow and get paid faster with UBS Technologies’ reliable Accounts Receivable Management services.

Accounts Receivable | UBS Technologies
CUSTOMER INVOICING & COLLECTIONS

Accounts Receivable Management

We manage customer invoicing, receivables tracking, payment follow-ups, and collections to improve cash flow, reduce overdue balances, and strengthen working capital management.

Overview

A profitable business can still run into serious trouble if the money it’s owed isn’t collected on time — invoices sent late, follow-ups that never happen, and overdue balances that quietly accumulate are among the most common causes of a cash flow crisis, even when the underlying business is doing well.

Our Accounts Receivable Management service takes an active role in this process: issuing invoices promptly and accurately, tracking what’s outstanding, and following up on overdue payments in a way that’s firm but preserves the customer relationship. The goal is consistent, predictable cash coming in, not chasing money in a panic once it’s already badly overdue.

We also provide clear visibility into your receivables position at any time — who owes what, for how long, and where the risk of non-payment is highest — so decisions about credit terms and collections are based on actual data rather than a general sense that things are “probably fine.”

For businesses extending credit terms to multiple customers, this visibility is what separates a manageable receivables book from one that quietly accumulates risk you only notice once cash flow is already under strain.

We also help set sensible credit terms in the first place — reviewing a new customer’s payment history where available, and recommending deposit or upfront payment arrangements for higher-risk accounts, so the collections process starts from a stronger position rather than trying to fix an overly generous arrangement after the fact.

Where disputes over an invoice do arise, we also make sure they’re resolved quickly and don’t quietly stall the whole payment — a disputed line item shouldn’t hold up an otherwise valid invoice indefinitely, and we work to separate the two so cash keeps moving while the specific disagreement gets sorted out.

Collections often get deprioritised because they feel uncomfortable — nobody enjoys chasing a customer for money — which means follow-ups slip, and by the time an overdue balance gets real attention, it’s often become significantly harder to collect. A structured, unemotional collections process avoids this by making follow-up automatic rather than dependent on someone finding the time and the nerve to make an awkward call, especially when that same person also has to maintain the relationship for future business.

What’s included

  • Customer invoicing and delivery
  • Receivables ageing and tracking
  • Structured payment follow-up and reminders
  • Overdue account escalation
  • Payment allocation and reconciliation
  • Cash flow and receivables reporting

How it works

1

Invoicing

Invoices are issued promptly and accurately as soon as work is complete or goods delivered.

2

Tracking

Every invoice is tracked against its due date, so nothing overdue goes unnoticed.

3

Follow-up

Structured, professional reminders go out at set intervals, before an account becomes seriously overdue.

4

Escalation

Persistently overdue accounts are escalated with a clear process, protecting the relationship while pursuing payment.

Who this is for

Businesses that invoice customers on credit terms and want consistent, professional collections rather than ad hoc chasing, and any business experiencing cash flow strain due to slow-paying customers. It also suits businesses scaling their customer base faster than their internal capacity to chase payment.

Why work with us on this

We approach collections as a process, not a personality trait — you don’t need someone on your team willing to make an uncomfortable call, because our structured follow-up schedule handles it consistently, every time, without the awkwardness getting in the way of getting paid.

Frequently asked questions

Will chasing payments upset my customers?

A structured, professional follow-up process is generally well received — customers expect reminders, and consistent process feels less personal than an ad hoc chase.

Can you set different credit terms for different customers?

Yes, we can manage and track different agreed terms across your customer base.

What if a customer refuses to pay?

We’ll escalate according to an agreed process and advise you on next steps, including whether formal recovery action is worth pursuing.

Can this integrate with my existing invoicing software?

Yes, we work within your existing accounting platform rather than requiring a separate system.

Can you provide a regular ageing report so I can see what’s outstanding?

Yes, a receivables ageing report is included as standard, so you always have a clear view of what’s owed and for how long.

Can you help me decide which customers to extend credit to?

Yes, we can review available payment history and flag where a deposit or upfront payment might be more appropriate than open credit terms.

Ready to get started?

Send us the details and we’ll take it from here — one point of contact, start to finish.