A single point of contact who manages your schedule, correspondence and day-to-day paperwork, so nothing slips through the cracks of a busy life.
Running a household, a family, or a growing business in the UK involves a constant stream of small administrative tasks — a form that needs signing, a bill that needs querying, a call that needs to be made before 5pm, a letter that needs a reply. None of these tasks are difficult on their own, but together they take up hours every week, and they rarely arrive at a convenient time. Our Private Secretary and Personal Assistant service exists to absorb that load, so your time goes back to the things that actually need your attention.
We work as an extension of you, not as a call centre reading from a script. Once we understand how your household or business runs — who you deal with, what recurs monthly, what tends to go wrong — we take over the coordination quietly in the background. You get a single point of contact for anything administrative, rather than juggling a dozen providers, accounts, and deadlines yourself.
In practice this might mean handling your correspondence while you’re travelling, keeping a running list of bills and renewals so nothing lapses unnoticed, or simply being the person who answers a call from a service provider so you don’t have to interrupt your day. Small, individually, but together they buy back a meaningful amount of time and mental space.
We learn your household or business rhythm, your regular contacts, and what matters most.
You share the accounts, contacts and documents we’ll be managing on your behalf.
We handle the daily and weekly tasks directly, and flag anything that genuinely needs your decision.
A short, plain-English update keeps you in control without adding to your workload.
This service suits busy professionals, business owners, and families who need reliable administrative cover but don’t need — or want — a full-time employee. It works equally well as a standalone service or alongside our other files, since your PA becomes the natural coordinator between them.
We built this service around the same discipline we bring to statutory financial work: clear records, agreed deadlines, and someone accountable for every task on the list. Nothing is handled casually or forgotten between updates — every request has an owner, a status, and a next step, which is precisely the structure most informal arrangements lack.
No. We agree access on a task-by-task basis, and you can revoke or limit it at any time. Most clients start with a small set of recurring tasks and expand from there.
Yes — many clients use us to cover the overflow, or the tasks that are easier to hand to a dedicated third party, such as calls to service providers.
Usually within a few days of the discovery call, once access and priorities are agreed.
Flag it as urgent when you brief us and we’ll prioritise accordingly; genuinely time-sensitive matters are never left until the weekly check-in.
Send us the details and we’ll take it from here — one point of contact, start to finish.
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